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What could you say to your customers in 45 seconds to keep them from falling away to your competition?
The average hold time for an incoming call to a business is 45 seconds. Someone has called you and is in a receptive frame of mind. What will your caller hear?
Silence
Caller feels forgotten or disconnected and may hang up because the time seems too long.
Radio or Licensed Music
Caller can be aggravated by static, music style or they may hear your competitors advertising.
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Caller is captivated by a compelling message with useful information. The time seems much shorter and company image and sales are enhanced.
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Recent surveys show that on-hold advertising produces exceptional results by reaching a targeted, qualified, captive audience and its now the proven standard with successful organizations.
HOLD-TIME ADVANTAGE is an excellent one-on-one marketing and communication tool that will deliver your messages to your best prospects.
Call or E-mail HTA today,
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